Shipping Policy
We offer a range of shipping options tailored to your location within the United States, ensuring flexibility to meet your needs. Whether you’re in no rush or need your package promptly, we’ve got you covered.For all orders, please allow 3-5 business days for us to receive and process your order. Once your package is shipped, you will receive a shipment notification email containing your tracking number.
- Standard Shipping: Delivery within 5–7 business days
- Express Shipping: Delivery within 2–4 business days
In the event of unexpected delays, we appreciate your understanding and patience as we strive to deliver your order as efficiently as possible.
What Should I Do If My Tracking Details Aren’t Working?
Occasionally, carriers may take 1–2 business days to update your shipment status. We recommend waiting at least 48 hours for tracking information to reflect accurately.If your tracking number does not update or appears incorrect, please email us at customer@tonkina.com. Our dedicated support team is ready to assist you with any concerns or questions